I study encounters between citizens and the welfare state. I am particularly interested in situations where it is difficult or burdensome for citizens to access public services, or where citizens are outright discriminated against in their encounters with the public sector. My research deals with the perspectives of citizens, frontline workers and politicians on these issues.
In the political science BA program, I am involved in the subjects Public Administration and Policy Evaluation. In the master's program, I teach seminars in my research area, e.g. "Administrative burdens in the citizen-state interactions" and "Citizen-state interactions: burdens, discrimination and trust". I also supervise theses on these topics.
